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TE-WILBUR OPERATIONS MANUAL REV 002.22 4/27/2017
Tisch Environmental 1-TSP-AND-PM10 sales@tisch-env.com www.tisch-env.com Page 150 of 185
Condition
Possible Cause
Possible Remedy
Message stating Host
communication lost
Communication to
PLC has stopped
Check cable from the screen to the PLC and
ensure it did not become unseated on both ends.
Check to ensure the PLC is in run mode by
observing the LED on the PLC.
Update firmware of both screen and PLC.
Replace screen and or PLC.
USB does not function
USB stick not
working
Try a different make and model of USB stick.
Check to ensure the USB interconnect cable is
plugged into the screen and is seated into the
socket.
Update firmware of screen.
Remove DC power from screen (reboot screen)
by unplugging the screen power connector.
Replace screen.
Graphics are missing
on screen and logs are
not working
SD Card is not
functioning
The SD card is located on the left side as you
are looking at the rear of the touchscreen.
Ensure the SD card is seated properly by
pushing in and pulling out.
Replace SD card.
Update firmware.
Replace screen.
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