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15
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your
modem router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com
for product and contact information.
This chapter contains the following sections:
Quick Tips for Troubleshooting on page 200
Troubleshoot With the LEDs on page 201
You Cannot Log In to the Modem Router on page 202
Troubleshoot the Internet Connection on page 203
Changes Are Not Saved on page 206
Troubleshoot the WiFi Connectivity on page 206
Troubleshoot Your Network Using the Ping Utility on page 207
199
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