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a. Fully insert the DSL cable in the correct port on the modem and in the gray DSL port on the
modem router.
b. Select the I corrected a problem with the DSL/Ethernet cable radio button.
c. Click the Next button.
If you do not need to power cycle the modem or the DSL cable is already fully inserted in the correct
ports, do the following:
a. Select the None of the above radio button.
b. Click the Next button.
19. (Only if the following page displays) Specify how to manage problems with the detection of the IP address
for the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet
connection IP address. If this page does not display, continue with Step 20.
Take one of the following actions:
If your ISP assigned you a fixed (static) IP address, do the following:
a. Select the Yes radio button.
b. Click the Next button.
c. Enter the address information that your ISP gave you for your fixed IP address configuration.
d. Click the Next button.
If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed
IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were able to connect
to the Internet.You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
20. If the Congratulations! page still does not display and the modem router still does not connect to the
Internet, do the following:
a. Review all your settings and make sure that you selected the correct options and entered everything
correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 203.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Install and Access the Modem Router and Its Network
25
Nighthawk AC1900 WiFi VDSL/ADSL Modem Router Model D7000v2
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