•If your WiFi-enabled computer or mobile device is already connected to another WiFi network in your
area, disconnect it from that WiFi network and connect it to the WiFi network that the access point
provides. Some WiFi devices automatically connect to the first open network without WiFi security
that they discover.
•If your WiFi-enabled computer or mobile device is trying to connect to your network with its old
settings (before you changed the settings), update the WiFi network selection in your WiFi-enabled
computer or mobile device to match the current settings for your network.
•Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 41.) If it does, it is connected to the network.
•Are you using the correct WiFi network name (SSID) and password?
Configure WPA and WPA2 Enterprise WiFi Security
Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for centralized
Authentication, Authorization, and Accounting (AAA) management. To enable the access point to provide
WPA and WPA2 enterprise WiFi security, the WiFi network that the access point provides must be able to
access a RADIUS server.
If you want to change the WiFi settings of the access point’s network, use a wired
connection to avoid being disconnected when the new WiFi settings take effect.
If you configure WPA and WPA2 enterprise security, you cannot use a WiFi distribution
system (WDS; see Set Up a WiFi Distribution System on page 56). If you use a WDS,
configure another type of WiFi security.
To configure WPA and WPA2 enterprise security:
1. Open a web browser from a computer that is connected to the same network as the access point or to
the access point directly through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point.
A login window opens.
3. Enter the access point user name and password.
The user name is admin. The default password is password. The user name and password are
The Home page displays.
4. Select Setup > Wireless Setup.
The Wireless Network page displays.
Manage the Basic WiFi Network Settings
802.11ac Wireless Access Point Model WAC104