•Does your WiFi device display as an attached device? (See View Devices Currently on the Network
on page 41.) If it does, it is connected to the network.
•Are you using the correct network name (SSID) and password?
Control the WiFi Radios
The access point provides internal WiFi radios that broadcast signals in the 2.4 GHz and 5 GHz bands. By
default, they are on so that you can connect over WiFi to the access point. When the WiFi radios are off,
you can still use an Ethernet cable for a LAN connection to the access point.
You can turn the WiFi radios on and off with the WiFi On/Off button on the access point, or you can log in
to the access point and enable or disable the WiFi radios through the access point web management
interface. If you are close to the access point, it might be easier to press the WiFi On/Off button. If you are
away from the access point or already logged in, it might be easier to enable or disable the radios through
the access point web management interface. You can also turn the WiFi radios off and on based on a
schedule. (See Add a WiFi Schedule on page 51.)
Use the WiFi On/Off Button
To turn the WiFi radios off and on with the WiFi On/Off button:
Press the WiFi On/Off button on the rear panel of the access point for two seconds.
If you turned off the WiFi radios, the WiFi LED turns off. If you turned on the WiFi radios, the WiFi LED
lights solid green.
If you want to disable the WiFi radio or radios of the access point, use a wired connection
to avoid being disconnected when WiFi radio or radios turn off.
Enable or Disable the WiFi Radios
If you used the WiFi On/Off button to turn off the WiFi radios, you cannot log in to the access point over a
WiFi connection to turn them back on. You must press the WiFi On/Off button again for two seconds to turn
the WiFi radios back on.
To enable or disable the WiFi radios:
1. Open a web browser from a computer that is connected to the same network as the access point or to
the access point directly through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point.
A login window opens.
3. Enter the access point user name and password.
The user name is admin. The default password is password. The user name and password are
The Home page displays.
Manage the Basic WiFi Network Settings
802.11ac Wireless Access Point Model WAC104