Update the Firmware of the Access Point
The access point firmware is stored in flash memory.
You can check to see if new firmware is available and update the access point to the new firmware.You
can also visit the NETGEAR support website, download the firmware manually, and update the access point
to the new firmware.
Check for New Firmware and Update the Access Point
For you to check for new firmware, the access point must be connected to the Internet.
To check for new firmware and update your access point:
1. Open a web browser from a computer that is connected to the same network as the access point or to
the access point directly through an Ethernet cable or WiFi connection.
2. Enter the IP address that is assigned to the access point.
A login window opens.
3. Enter the access point user name and password.
The user name is admin. The default password is password. The user name and password are
The Home page displays.
4. Select Administration > Firmware Update.
The Firmware Update page displays.
5. Click the Check button.
The access point detects new firmware if any is available and displays a message asking if you want
to download and install it.
6. To download and install the new firmware, click the Yes button.
The access point locates the firmware, downloads it, and begins the update.
To avoid the risk of corrupting the firmware, do not interrupt the update. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the access point. Wait until the access point finishes restarting and
the Power LED remains solid green.
A progress bar shows the progress of the firmware upload process.The firmware upload process takes
several minutes. When the upload is complete, your access point restarts.
7. Verify that the access point runs the new firmware version by doing the following:
a. Open a web browser from the computer that is connected to the same network as the access point
or to the access point directly through an Ethernet cable or WiFi connection.
b. Enter the IP address that is assigned to the access point.
Manage the Access Point and Monitor the Traffic
802.11ac Wireless Access Point Model WAC104