3. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the serial number of the access point. The
serial number is on the access point label.
4. Enter the serial number of the access point.
5. Click the Continue button.
A page displays requesting the answers to your security questions.
6. Enter the saved answers to your security questions.
7. Click the Continue button.
A page displays your recovered password.
8. Click the Login again button.
A login window opens.
9. With your recovered password, log in to the access point.
Return the Access Point to Its Factory Default Settings
Under some circumstances (for example, if you lost track of the changes that you made to the access point
settings or you move the access point to a different network), you might want to erase the configuration and
reset the access point to factory default settings.
If you do not know the current IP address of the access point, first try to use an IP scanner application to
detect the IP address before you reset the access point to factory default settings.
To reset the access point to factory default settings, you can use either the Reset button on the back of the
access point or the Erase function. However, if you cannot find the IP address or lost the password to access
the access point, you must use the Reset button.
After you reset the access point to factory default settings, the user name is admin, the password is password,
and the access point’s DHCP client is enabled. If the access point is not connected to a network, its default
LAN IP address is 192.168.0.100. For a list of factory default settings, see Factory Default Settings on page
Use the Reset Button
This process erases all settings that you configured in the access point.
Manage the Access Point and Monitor the Traffic
802.11ac Wireless Access Point Model WAC104