When any problem appears
If trouble occurs, first check the following:
Make sure of the following when the unit does not function properly.
• The power cables of the unit, TV and playback devices (such as BD/DVD players)
are connected to AC wall outlets securely.
• The unit, subwoofer, TV and playback devices (such as BD/DVD players) are turned
• The connectors of each cable are securely inserted in to jacks on each device.
If there is no problem with the power and cables, refer to the instructions shown in
“When any problem appears” corresponding to the trouble of the unit.
If the problem you are experiencing is not listed or if the instructions do not help, turn
off the unit, disconnect the power cable, and contact the nearest authorized Yamaha
dealer or service center.
Power, system, or remote control trouble
nThe power does not turn on
lThe protection circuitry has been activated three times consecutively.
If the standby indicator on the unit blinks when you try to turn on the power, as a
safety precaution, capability to turn on the power is disabled. Contact your nearest
Yamaha dealer or service center to request repair.
nThe power does not turn on in synchronization with the
lHDMI Control on the unit is disabled.
If turning off the unit is not synchronized to the TV either, check the setting of HDMI
Control on the unit. For details on HDMI Control, see the following:
– “Setting the use of HDMI Control” (p.98)
lHDMI Control on the TV is disabled.
If only turning on the unit is not synchronized to the TV, check the setting on the
TV. For details, refer to the instruction manual for the TV and set HDMI Control on
lBecause of a power failure, the unit's power is no longer synchronized.
Disconnect the HDMI cables and power cables, and after five minutes, reconnect
the cables of playback devices first, then the unit, and then the TV. Then, check
that the power is synchronized.
nThe power does not turn off
lThe internal microcomputer has frozen, due to an external electric shock (such
as lightning or excessive static electricity) or to a drop in the power supply
Hold down z (power) on the front panel for more than 15 seconds to reboot the
unit. If the problem persists, disconnect the power cable from the AC wall outlet
and plug it again.