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Troubleshooting
19
Bluetooth
Problem Cause Solution
Unable to pair the unit with the
Bluetooth device.
Your Bluetooth device does not support A2DP. Pair with a Bluetooth device that supports A2DP.
The passkey of the device, such as a Bluetooth adaptor, that
you want to pair with the unit is other than “0000.”
Use a connecting device with a passkey “0000.”
The unit and the Bluetooth device are too far apart. Move the Bluetooth device closer to the unit.
A device that uses a frequency band of 2.4 GHz (microwave
oven, wireless LAN device, etc.) is interfering the wireless
communication.
Move the unit away from the device.
Another Bluetooth device is already connected to this unit. Terminate the current Bluetooth connection, and then pair
with the new device.
The Bluetooth function on the unit is disabled. Enable the Bluetooth function on the unit (P. 1 3 ) .
No sound or the sound is
interrupted during playback.
The Bluetooth connection has been cut. Re-establish the Bluetooth connection. (P. 6 ) .
The unit and the Bluetooth device are too far apart. Move the Bluetooth device closer to the unit.
A device that uses a frequency band of 2.4 GHz (microwave
oven, wireless LAN device, etc.) is interfering the wireless
communication.
Turn off the power to the device, or relocate it further away
from the unit and the Bluetooth device .
The Bluetooth device is not set to send audio signals to this
unit.
On the Bluetooth device, select this unit as the audio output
destination.
The volume level of the Bluetooth device is too low. Increase the volume level of the Bluetooth device.
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