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16
Troubleshooting
This chapter provides information to help you diagnose and solve problems you might experience with your modem
router. If you do not find the solution here, check the NETGEAR support site at support.netgear.com for product and
contact information.
This chapter contains the following sections:
Reboot the Modem Router From Its Web Page on page 282
Quick Tips for Troubleshooting on page 282
Troubleshoot With the LEDs on page 284
You Cannot Log In to the Modem Router on page 286
Troubleshoot the Internet Connection on page 286
Changes Are Not Saved on page 290
Troubleshoot the WiFi Connectivity on page 291
Troubleshoot Your Network Using the Ping Utility on page 291
281
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