a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were able to connect to the
You might find the MAC address on the product label of your device. Enter the MAC address in the
AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d. Click the Next button.
18. If the Congratulations! page still does not display and the modem router still does not connect to the Internet,
do the following:
a. Review all your settings and make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 286.
e. If problems persist, register your NETGEAR product and contact NETGEAR technical support.
When the modem router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop
genie app and the free ReadySHARE Vault app.
Log In to the Modem Router After Setup to View or Change
After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the
To log in to the modem router:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Enter http://www.routerlogin.net.
Install and Access the Modem Router and Its Network
Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800