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18
Appendix
Service (Customer Care)
Customer Care Warranty for Cordless Products
To obtain Customer Care Warranty service,
product operation information, or for problem resolution, call:
Toll Free: 1-866-247-8758
8:00 a.m. - 8:00 p.m. EST Monday-Sunday (English)
7:00 a.m. - 12:00 p.m. (noon) EST Monday-Saturday (French)
www.gigaset.com/customercare
System Information
When talking to the Customer Care service
on the telephone, you may be asked for
the system information of your telephone.
While on the telephone, do the following:
§Menu§ ¢s ¢System Info
Operation Hours
Select entry and press §OK§.
The number of hours your system has
been operating.
§Back§ Press display key.
sHS S/W Version
Select entry and press §OK§.
The software version of the handset is dis-
played. Use q to scroll through complete
information.
§Back§ Press display key.
sBase S/W Ver.
Select entry and press §OK§.
The software version of the base station is
displayed. Use q to scroll through com-
plete information.
§Back§ Press the display key three
times to return to the usual
telephone mode.
End-user limited warranty
This product is covered by a one year limited
warranty. Any repair replacement or warranty
service, and all questions about this product
should be directed to: 1-866-247-8758.
This limited, non-transferable warranty is pro-
vided to the original buyer/end-consumer
("you") for systems, handsets and accessories
(collectively, "Product") provided by Lenbrook
Industries Limited (“Distributor"). Distributor
warrants to you that at the date of purchase,
the product is free of defects in workmanship
and materials and the software included in the
Product will perform in substantial compliance
to its program specifications.
1. WARRANTY PERIOD
The Product warranty period is one (1) year
from the original date of purchase by you. Proof
of purchase (e.g., sales slip or invoice) must be
provided with any Product returned during the
warranty period. Batteries supplied with the
Products are warranted to be free from defects
at the time of purchase only.
2. EXCLUSIVE REMEDY
Distributor’s entire liability and your exclusive
remedy if the Product is defective in materials
or workmanship during the warranty period
and is returned shall be that the Product will be
repaired or replaced as set forth in Section 4
below. Reconditioned replacement compo-
nents, parts or materials may be used in the
replacement or repair. Data in the memory of
the Product may be lost during repair.
Gigaset Communications and its parent com-
pany and affiliates shall have no liability what-
soever under this End-User limited warranty.
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