Manage and Monitor
High Speed Cable Modem
View Cable Modem Status
You can view some basic information about the cable modem.
To view cable modem status:
1. Launch a web browser from a computer that is attached over an Ethernet cable to the
cable modem or from a computer that is connected to a WiFi router that is attached over an
Ethernet cable to the cable modem.
2. Type http://192.168.100.1.
A login window opens.
3. Enter the cable modem user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED.
The Cable Information page displays the following:
•Hardware Version. The version of the cable modem model.
•Firmware Version. The version of the cable modem firmware.
Note: Cable modem firmware cannot be updated by customers or by
NETGEAR support agents. All cable modem firmware upgrades
are pushed down by your ISP when available.
•Cable Modem Serial Number. The serial number of the cable modem.
•CM Certificate. The status of the cable modem certificate. If Not installed displays as
the status, contact your cable Internet provider.
•CM MAC. The MAC address of the cable modem.
For information about using the Reboot button, see Reboot the Cable Modem on page 17.
For information about using the Factory Reset button, see Reset the Cable Modem to
Factory Default Settings on page 18.