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7
7. Troubleshooting
This chapter provides information about troubleshooting your N300 Wireless ADSL2+ Modem
Router DGN2200M Mobile Edition. After each problem description, instructions are provided to
help you diagnose and solve the problem. For the common problems listed, go to the section
indicated.
Is the router on?
Go to Basic Functioning on page 101.
Have I connected the router correctly?
Go to Basic Functioning on page 101.
What are the LEDs on the front panel telling me?
Go to Troubleshoot with the LEDs on page 101.
I cannot access the router’s configuration with my browser.
Go to Cannot Log In to the Wireless-N Modem Router on page 103.
I have configured the router, but I cannot access the Internet.
Go to Troubleshoot the Internet Connection on page 104.
Can my computer communicate with my router or with a remote device on the Internet?
Go to Troubleshoot a TCP/IP Network Using the Ping Utility on page 107.
I cannot remember the router’s configuration password.
Go to Restore the Default Configuration and Password on page 108.
I want to clear the configuration and start over again.
Go to Restore the Default Configuration and Password on page 108.
The date or time is wrong.
Go to Problems with Date and Time on page 108.
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