The unit does not function
The internal microcomputer is frozen, due to an external
electric shock (such as lightning or excessive static
electricity) or to a drop in the power supply voltage.
Unplug the power cable from the AC wall outlet and plug it again.
The unit turns on by itself. Another Bluetooth device is being operated nearby. Terminate Bluetooth connection with the unit (p. 31).
The TV’s 3D glasses do not
The unit is blocking the TV’s 3D glasses transmitter. Confirm the position of the TV’s 3D glasses transmitter, and
position the unit so that it does not obstruct the transmitter.
The unit cannot be operated
with the HOME THEATER
CONTROLLER app. (The
screen on the Bluetooth
device will not exit the app’s
The Bluetooth device on which the app has been installed
is not connected to the unit.
Establish a Bluetooth connection between the Bluetooth device
and the unit to use the app (p. 30).
Problem Cause Remedy