Install and Access the Modem Router and Its Network
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
d. Click the Next button.
18. If the Congratulations! page still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 276.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
When the modem router connects to the Internet, you are prompted to download and install
the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
Log In to the Modem Router After Setup to View or
Change Settings
After you set up the modem router for DSL, cable, or fiber service, you can view or change
the settings for the modem router by accessing NETGEAR genie.
To log in to the modem router:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
Note: You can also type http://www.routerlogin.com or
The procedures in this manual use http://www.routerlogin.net.
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