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Table 2. Cable Internet provider contact information
Contact InformationCable
Internet
Provider
https://www.cableone.net/
1-877-MY-CABLE (1-877-692-2253).
Cablevision
https://www.cox.com/activate
1-888-556-1193
Cox
https://support.mediacomcable.com/
1-855-Mediacom (1-855-633-4226)
Mediacom
https://install.optimum.com/JointInstall/
1-877-810-6750
Optimum
https://activate.spectrum.net/
1-833-267-6094
Spectrum
https://register.xfinity.com/
https://www.xfinity.com/support/articles/activate-purchased-modem
1-800-XFINITY (1-800-934-6489)
For more information, see Activate your Internet service with
XFINITY on page 13.
XFINITY
Note: Your cable Internet provider’s contact information might change. You can find
the contact information in your monthly Internet service billing statement.
Activate your Internet service (except with XFINITY)
To activate your Internet service (except with XFINITY):
1. Visit your cable Internet provider’s website and follow the onscreen instructions to
activate your Internet service.
2. If you are unable to activate your Internet service using the instructions on your cable
Internet provider’s website, call your cable Internet provider for support.
3. To determine the accurate Internet speed, visit your cable Internet provider's speed
test website and perform a speed test. .
If your actual speed is lower than your subscribed speed, contact your cable Internet
provider.
User Manual12Hardware Setup
High Speed Cable Modem
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