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Use the reset button on the back panel
CAUTION: This process erases all settings that you configured in the cable modem.
To reset the cable modem to factory default settings using the Reset button:
1. On the back of the cable modem, locate the Reset button.
2. Using a straightened paper clip, press and hold the Reset button until the cable
modem reboots itself.
The configuration is reset to factory default settings. This process takes about one
minute.
Use the factory reset software button
CAUTION: This process erases all settings that you configured in the cable modem.
To reset the cable modem to factory default settings using the Factory reset
software button:
1. Launch a web browser from a computer that is connected to your cable modem.
2. Enter http://192.168.100.1.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. Click the Factory reset button.
A confirmation message displays.
6. Click the OK button.
The configuration is reset to factory default settings. When the reset is complete,
the cable modem reboots. This process takes about one minute.
WARNING: To avoid the risk of corrupting the firmware, do not interrupt the reset.
For example, do not close the browser, click a link, or load a new page. Do not turn
off the cable modem.
User Manual21Manage Your Network
High Speed Cable Modem
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