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Contents
Chapter 1 Hardware Setup
Unpack your cable modem.................................................................5
Front panel and LEDs...........................................................................6
Rear panel..............................................................................................7
Label.......................................................................................................9
System requirements............................................................................9
Install and activate your Cable Modem...........................................10
Connect your cable modem to a computer...............................10
Before you activate your Internet service....................................11
Activate your Internet service (except with XFINITY).................12
Activate your Internet service with XFINITY................................13
Perform a speed test.....................................................................13
Connect your cable modem to a router after installation and
activation.........................................................................................14
Chapter 2 Manage Your Network
Log in to the cable modem...............................................................16
Change the admin password............................................................16
View cable modem initialization.......................................................17
View cable modem status..................................................................18
View and clear event logs..................................................................18
Specify the cable connection starting frequency...........................19
Reboot the cable modem..................................................................19
Reset the cable modem to factory default settings........................20
Use the reset button on the back panel..........................................21
Use the factory reset software button..............................................21
Chapter 3 Troubleshooting
Use LEDs to troubleshoot..................................................................23
Cannot log in to the cable modem..................................................24
Troubleshoot the cable internet connection..................................25
Chapter 4 Supplemental Information
Factory settings...................................................................................27
Technical specifications.....................................................................28
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