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Obtaining Technical Support
P/N 7010-0909 5-3
Make sure the volume slider in the Volume and Sound properties
dialog box in the Control Panel is set to a high level.
The FC-2500 goes into automatic Suspend mode after a short
period of inactivity
The device automatically defaults to Suspend mode after two
minutes of inactivity while running on batteries and after 30
minutes of inactivity when running on AC power.
Use Power control in the Control Panel to adjust the power
management properties to.
Obtaining Technical Support
If the troubleshooting hints and tips in this Operator’s Manual fail to
remedy the problem, contact TPS Customer Support.
Before contacting TPS Customer support about any problems with
the FC-2500 hand-held computer, see “Troubleshooting” on page 5-1
for some solutions that may fix the problem.
Phone
To contact TPS Customer Support by phone, call:
1-866-4TOPCON (1-866-486-7266)
Monday through Friday
7:00 a.m. to 5:00 p.m., Pacific time
E-mail
To contact TPS Customer Support via e-mail, use one of the
following e-mail addresses (Table 5-1).
Table 5-1. Technical Support E-mail
For Questions Related To... Use...
Hardware (receivers, antennas, firmware) hardware@topcon.com
GPS+ and 3DMC psg@topcon.com
OAF options@topcon.com
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