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Servicing North America:
USA: One Omega Drive, Box 4047
ISO 9001 Certified Stamford, CT 06907-0047
Tel: (203) 359-1660 FAX: (203) 359-7700
e-mail: info@omega.com
Canada: 976 Bergar
Laval (Quebec) H7L 5A1
Tel: (514) 856-6928 FAX: (514) 856-6886
e-mail: info@omega.com
For immediate technical or application assistance:
USA and Canada: Sales Service: 1-800-826-6342 / 1-800-TC-OMEGA
SM
Customer Service: 1-800-622-2378 / 1-800-622-BEST
SM
Engineering Service: 1-800-872-9436 / 1-800-USA-WHEN
SM
TELEX: 996404 EASYLINK: 62968934 CABLE: OMEGA
Mexico and
Latin America: Tel: (95) 800-TC-OMEGA
SM
FAX: (95) 203-359-7807
En Espanõl: (203) 359-7803 e-mail: espanol@omega.com
Servicing Europe:
Benelux: Postbus 8034, 1180 LA Amstelveen, The Netherlands
Tel: (31) 20 6418405 FAX: (31) 20 6434643
Toll Free in Benelux: 06 0993344
e-mail: nl@omega.com
Czech Republic: ul. Rude armady 1868, 733 01 Karvina-Hranice, Czech Republic
Tel: 420 (69) 6311627 FAX: 420 (69) 6311114
e-mail: czech@omega.com
France: 9, rue Denis Papin, 78190 Trappes
Tel: (33) 130-621-400 FAX: (33) 130-699-120
Toll Free in France: 0800-4-06342
e-mail: france@omega.com
Germany/Austria: Daimlerstrasse 26, D-75392, Deckenpfronn, Germany
Tel: 49 (07056) 3017 FAX: 49 (07056) 8540
Toll Free in Germany: 0130 11 21 66
e-mail: germany@omega.com
United Kingdom: 25 Swannington Road, P.O. Box 7, Omega Drive,
ISO 9002 Certified Broughton Astley, Leicestershire, Irlam, Manchester,
LE9 6TU, England M44 5EX, England
Tel: 44 (1455) 285520 Tel: 44 (161) 777-6611
FAX: 44 (1455) 283912 FAX: 44 (161) 777-6622
Toll Free in England: 0800-488-488
e-mail: uk@omega.com
OMEGAnet
SM
On-Line Service
http://www.omega.com
Internet e-mail
info@omega.com
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply. OMEGA is
constantly pursuing certification of its products to the European New Approach Directives. OMEGA will add the
CE mark to every appropriate device upon certification.
The information contained in this document is believed to be correct but OMEGA Engineering, Inc. accepts no liability for
any errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, patient connected applications.
WARRANTY/ DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 25 months from date of purchase. OMEGA Warranty adds an additional one (1) month grace
period to the normal two (2) years product warranty to cover handling and shipping time. This
ensures that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corro-
sion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other op-
erating conditions outside of OMEGA’s control. Components which wear are not warranted, including
but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any damages
that result from the use of its products in accordance with information provided by OMEGA, either verbal or
written. OMEGA warrants only that the parts manufactured by it will be as specified and free of defects.
OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EX-
PRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WAR-
RANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict
liability or otherwise, shall not exceed the purchase price of the component upon which liability is based. In
no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a
“Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in
medical applications or used on humans. Should any Product(s) be used in or with any nuclear
installation or activity, medical application, used on humans, or misused in any way, OMEGA assumes
no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally,
purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever
arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department.
BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED
RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1998 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, repro-
duced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior
written consent of OMEGA ENGINEERING, INC.
FOR
WARRANTY
RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the prod
uct was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specific problems
relative to the product.
FOR
NON-WARRANTY
REPAIRS,
consult OMEGA for
current repair charges. Have the following infor-
mation available BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST
of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems
relative to the product.
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