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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and
workmanship for a period of 13 months from date of purchase. OMEGA’s Warranty
adds an additional one (1) month grace period to the normal one (1) year product
warranty to cover handling and shipping time. This ensures that OMEGA’s
customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number immediate-
ly upon phone or written request. Upon examination by OMEGA, if the unit is found to
be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does
not apply to defects resulting from any action of the purchaser, including but not limit-
ed to mishandling, improper interfacing, operation outside of design limits, improper
repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evi-
dence of having been tampered with or shows evidence of having been damaged as a
result of excessive corrosion; or current, heat, moisture or vibration; improper specifi-
cation; misapplication; misuse or other operating conditions outside of OMEGA’s con-
trol. Components which wear are not warranted, including but not limited to contact
points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products.
However, OMEGA neither assumes responsibility for any omissions or errors nor
assumes liability for any damages that result from the use of its products in
accordance with information provided by OMEGA, either verbal or written.
OMEGA warrants only that the parts manufactured by it will be as specified and
free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTA-
TIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DIS-
CLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein
are exclusive, and the total liability of OMEGA with respect to this order, whether
based on contract, warranty, negligence, indemnification, strict liability or other-
wise, shall not exceed the purchase price of the component upon which liability
is based. In no event shall OMEGA be liable for consequential, incidental or spe-
cial damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be
used: (1) as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear
installation or activity; or (2) in medical applications or used on humans. Should any
Product(s) be used in or with any nuclear installation or activity, medical application,
used on humans, or misused in any way, OMEGA assumes no responsibility as set
forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will
indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service
Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER
MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package
and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper
packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have
the following information available
BEFORE contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS,
consult
OMEGA for current repair charges. Have
the following information available
BEFORE contacting OMEGA:
1. Purchase Order number to cover the
COST of the repair,
2. Model and serial number of the product,
and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2001 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in
whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.
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