JN.42593 PN.23290-04-01 29.07.11
I M PORTANT!
Wash filter with cold water regularly or as required.
Register for a filter wash reminder by email
(Australia only): firstname.lastname@example.org
Dyson Customer Care
Your Dyson appliance will be covered for parts and labour for 2 years from the date of
purchase, subject to the terms of the Dyson guarantee.
If you have a query about your Dyson appliance, call the Dyson Customer Care Helpline
quoting the serial number and details of where and when you bought the appliance.
Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff.
DYSON CONTACT DETAILS
Dyson Customer Care: 1800 239 766 (Mon-Fri 8:00am to
6:00pm EST, Sat-Sun 8:30am to 4:00pm EST).
Address: Dyson Appliances (Aust) Pty Ltd.,
PO Box 2835, Taren Point, NSW 2229 Australia.
Dyson Customer Care: 0800 397 667 (Mon-Fri 8:30am
Address: Avery Robinson Ltd., Unit F, 151D Marua Road,
Ellerslie, Auckland, 1051 New Zealand.
Dyson Customer Care: 7000 435 7546 (Mon-Fri 9:00am to
Address: Service @ Home Pte Limited, 2 Leng Kee Road,
#04-09A Thye Hong Centre, Singapore 159086.
Dyson Customer Care: 021 707 39766 (Mon-Fri 9:00am
Address: PT. Higienis Indonesia Permata Plaza Top Floor
TF-04, JI, M. H. Thamrin Kav. 57, Jakarta 10350 Indonesia.
1 This vacuum cleaner is:
My first vacuum cleaner, please go to question 3
A replacement vacuum cleaner
An additional vacuum cleaner
2 Which brand of cleaner are you replacing or adding to?
Other, please specify
3 Why did you choose to buy a Dyson vacuum cleaner?
(Please rank in order, 1-5. 1 being the most important).
Good for pet hair pick-up
Performs consistently well
No loss of suction
Previous experience of Dyson
Easy to manoeuvre
Good for people suffering from asthma and allergies
Hygienic and germ free cleaning
Wanted a bagless cleaner
Compact and easy to store
Store staff recommendation
Picks up more dust than others
4 Where did you first hear about this Dyson vacuum cleaner?
From friends and family
Saw it on the internet
From TV/a magazine advert
Saw it in a store catalogue
Saw it in a store
Recommended by salesperson
5 Do you own other Dyson products?
Fan Vacuum cleaner
6 What is your average household income?
Less than $45,000
Between $45,000 – $74,999
Between $75,000 – $100,000
7 Do you have any household pets?
8 Does anyone in your household suffer from any of the following?
9 To which age group do you belong?
16 – 24 25 – 34
35 – 44 45 – 54
55 – 64 65+
10 Would you recommend a Dyson vacuum cleaner to your family
11 Do you have children?
Pre-school Aged 5-17 years
Aged +17 years Children no longer at home
Pregnant No children
12 Which best describes your house? (Tick one from each column).
Own house Up to 2 beds
Rented house 3-4 beds
Own apartment/villa More than 4 beds
Live with parents
Please take a few moments to answer our questions.
They will help us develop new products for the future.
THANK YOU FOR YOUR TIME