Technical Assistance
Release Notes 23
When you downgrade the Fireware OS on your Firebox, the firmware on any paired
APī€ƒdevices is not automatically downgraded. We recommend that you reset the AP device to
its factory-default settings to make sure that it can be managed by the older version of
Fireware OS.
Technical Assistance
For technical assistance, contact WatchGuard Technical Support by telephone or log in to the WatchGuard
Portal on the Web at https://www.watchguard.com/wgrd-support/overview. When you contact Technical
Support, you must supply your registered Product Serial Number or Partner ID.
Phone Number
U.S. End Users 877.232.3531
International End Users +1 206.613.0456
Authorized WatchGuard Resellers 206.521.8375
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