If you upgrade from Fireware v11.10.3 or lower to Fireware v11.11.x (without first upgrading to Fireware
v11.10.4 or v11.10.5), there is an additional step you must take to make sure AP v2.0.0.4is applied to your
APdevices. When you upgrade to Fireware v11.11.x with Fireware Web UIor Policy Manager, you must do the
upgrade process twice. From the Gateway Wireless Controller > Summary tab, select Check for Updates
to download the latest AP firmware to the Firebox.
If you reset your Firebox to factory-default settings, the APfirmware is removed from the Firebox. From the
Gateway Wireless Controller > Summary tab, select Check for Updates to download the latest AP
firmware to the Firebox again.
Update from v2.0.0.4 to an updated v2.0.0.4 build
If you have already upgraded to Fireware v11.11.4 and you have already updated your AP300 devices to
APfirmware v2.0.0.4, the automatic firmware update feature may not work to install the newer build of AP
firmware v2.0.0.4 that we are releasing with Fireware v11.11.4 Update 1. To upgrade, use the Gateway
Wireless Controller tab in Firebox System Manager, or the Gateway Wireless Controller dashboard in the Web
UI.
Upgrade your FireCluster to Fireware v11.11.x
Before you upgrade to Fireware v11.11 or higher, your Firebox must be running:
- Fireware XTM v11.7.5
- Fireware XTM v11.8.4
- Fireware XTM v11.9 or higher
If you try to upgrade from Policy Manager and your Firebox is running an unsupported version,
the upgrade is prevented.
If you try to schedule an OSupdate of managed devices through a Management Server, the
upgrade is also prevented.
If you use the Fireware Web UI to upgrade your device, you see a warning, but it is possible to
continue so you must make sure your Firebox is running v11.7.5, v11.8.4, or v11.9.x before
you upgrade to Fireware v11.11.x or your Firebox will be reset to a default state.
To upgrade a FireCluster from Firewarev11.3.x to Fireware v11.9.x or higher, you must
perform a manual upgrade. For manual upgrade steps, see this Knowledge Base article.
You can upgrade Fireware OS for a FireCluster from Policy Manager or Fireware Web UI. To upgrade a
FireCluster from Fireware v11.10.x or lower, we recommend you use Policy Manager.
As part of the upgrade process, each cluster member reboots and rejoins the cluster. Because the cluster
cannot do load balancing while a cluster member reboot is in progress, we recommend you upgrade an
active/active cluster at a time when the network traffic is lightest.
For information on how to upgrade your FireCluster, see this Help topic.
Upgrade your FireCluster to Fireware v11.11.x
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