Upgrade from Fireware v11.x to v11.10
Before you upgrade from Fireware v11.x to Fireware v11.10, download and save the Fireware OS file that
matches the Firebox you want to upgrade. You can use Policy Manager or the Web UI to complete the upgrade
procedure. We strongly recommend that you back up your Firebox configuration and your WatchGuard
Management Server configuration before you upgrade. It is not possible to downgrade without these backup
If you use WatchGuard System Manager (WSM), make sure your WSM version is equal to or higher than the
version of Fireware OS installed on your Firebox and the version of WSM installed on your Management Server.
Also, make sure to upgrade WSM before you upgrade the version of Fireware OS on your FIrebox.
If you use an XTM 5 Series or 8 Series device, you must upgrade to Fireware v11.7.4 or v11.7.5
before you can upgrade to Fireware v11.10.
We recommend that you reboot your Firebox before you upgrade. While this is not necessary
for most higher-model Firebox or XTM devices, a reboot clears your device memory and can
prevent many problems commonly associated with upgrades in XTM 2 Series, 3 Series, and
some 5 Series devices.
Back up your WatchGuard Servers
It is not usually necessary to uninstall your previous v11.x server or client software when you update to WSM
v11.10. You can install the v11.10 server and client software on top of your existing installation to upgrade your
WatchGuard software components. We do, however, strongly recommend that you back up your WatchGuard
Servers (for example: WatchGuard Log Server,WatchGuard Report Server, or WatchGuard Dimension Log
Server) before you upgrade. You will need these backup files if you ever want to downgrade.
To back up your Management Server configuration, from the computer where you installed the Management
1. From WatchGuard Server Center, select Backup/Restore Management Server.
The WatchGuard Server Center Backup/Restore Wizard starts.
2. Click Next.
The Select an action screen appears.
3. Select Back up settings.
4. Click Next.
The Specify a backup file screen appears.
5. Click Browse to select a location for the backup file. Make sure you save the configuration file to a
location you can access later to restore the configuration.
6. Click Next.
The WatchGuard Server Center Backup/Restore Wizard is complete screen appears.
7. Click Finish to exit the wizard.
Upgrade from Fireware v11.x to v11.10
12 WatchGuard Technologies, Inc.
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