ABOUT YOUR WATER HEATER
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on pages 17 to 25. The water heater must be installed:
by a qualified person, and
in accordance with the installation instructions, and
in compliance with Standards AS/NZS 3500.4, AS/NZS 3000, AS 5601 or AS/NZS 5601.1, as applicable
under local regulations, and all local codes and regulatory authority requirements.
In New Zealand, the installation must also conform to Clause G12 of the New Zealand Building Code.
Warning: Temperature controllers must not be fitted to the in-series booster as part of a solar water heater
system because water at a temperature much higher than the controller setting can be delivered.
Notice to Victorian Customers from the Victorian Plumbing Industry Commission. This water heater must be
installed by a licensed person as required by the Victorian Building Act 1993.
Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the
relevant Standards. Only a licensed person will have insurance protecting their workmanship for 6 years. Make
sure you use a licensed person to install this water heater and ask for your Compliance Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some water chemistries may have
detrimental effects on the water heater, components and fittings. Refer to “Water Supplies” on page 11.
If you are in a known harsh water area or you are not sure of your water chemistry, have your water checked
against the conditions described on pages 11 to 13.
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a manufacturer’s warranty (refer to page 55). There are a number of factors
that will affect the length of service the water heater will provide. These include but are not limited to the water
chemistry, the water pressure, the water temperature (inlet and outlet) and the water usage pattern. Refer to
“Precautions” on page 6.