2In the continental U.S., calls must be received by 12:00 p.m., Eastern
Time. Saturday, Sundays and major U.S. holidays excluded. Subject to
availability of replacement stock. Delivery in certain areas may be
delayed due to the shipper’s practices.
3Customer agrees to be present for the entire scheduled appointment.
Failure to comply may result in refusal of service and/ or service
4If symptom reported by the customer is determined by Planar
Systems to be deliberately incorrect, the customer may be charged for
all related expenses, including materials, shipping, handling, and
De-installation, Removal, and Replacement of non-functioning Plasma display
The customer always has the option to place the non-functioning Plasma display on
the floor for exchange. If the following conditions are met, Planar’s Service
Technicians will remove the customer’s non-functioning Plasma display and re-install
the replacement unit,
Including re-establishing the existing connections to peripheral equipment (DVD
Players, PCs, etc):
a) The Plasma display is readily and immediately accessible without the aid
of ladders or other tools.
b) The Plasma display utilizes a standard Wall or Desk mounting solution, or is
placed on the floor.
c) The Plasma display is not a “built-in” or a part of custom paneling, molding,
In instances where Planar Systems, at its sole discretion, determines the above
conditions have not been met, the customer will be responsible for placing the
non-functioning Plasma display in a location that meets all requirements. Planar
Systems will not reinstall software or other programs related to customers’ peripheral
Limitation of Implied Warranties
THERE ARE NO WARRANTIES, EXTRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PPURPOSE.