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20
11 Motion Composites limited
warranty
A. Frame – 5 years
Motion Composites warrants the wheelchair frame and cross
braces against defects in materials and workmanship for five
years from the date of purchase.
B. Components – one year
Motion Composites warrants all Motion Composites-made
components against defects in materials and workmanship for
one (1) year from the date of purchase, except for parts listed
below.
C. Limitations and exclusions
1 Motion Composites covers the following items for 30 days:
tires and tubes for front or rear wheels, upholstery (including
cushions, seat slings, armrest upholstery) and push-handle
grips;
2 This warranty does not cover:
damage arising from normal wear and tear or from other
circumstances beyond Motion Composites’ control; or
3 The foregoing warranty shall not apply if:
the original Motion Composites serial number tag has been
removed, altered or defaced; or
the wheelchair has been subjected to negligence, accident,
improper maintenance, storage or operation as required by
your Motion Composites Owners Manual, commercial or
institutional use, misuse or abuse, including, but not limited
to, exceeding the maximum weight capacity of 250 pounds
(113,4 kg), or 350 pounds (159 kg) if equiped with HD Kit;
or
the wheelchair has been damaged by improper repairs or
repairs made to any component without the express written
consent of Motion Composites; or
the wheelchair has been modified without Motion
Composites’ express written consent, including, but not
limited to, modification through the use of unauthorized
parts or attachments; or
the wheelchair has been used as a weight training
apparatus; or
the wheelchair’s Transit Tie-Down System (TTDS) has been
misused; if TTDS is not attached to the four tarpaulin bows
identified and installed by Motion Composites.
4 This warranty is extended only to the original consumer
purchasers of Motion Composites’ product.
D. Our responsibility
Motion Composites’ sole obligation and your exclusive remedy
under this warranty shall be limited to such repair and/or
replacement.
E. Warranty Service
If your wheelchair requires warranty service, please contact
an authorized Motion Composites Dealer in Canada or an
authorized international distributor. In the event of a defect in
material or workmanship, the Dealer or Distributor must obtain
a return authorization (RA) number from Motion Composites.
Motion Composites issues RA numbers only to authorized
Motion Composites Dealers and Distributors. In the event
that you do not receive satisfactory warranty service, please
write directly to Motion Composites Customer Service at 519
J-Oswald Forest, suite 101, Saint-Roch-de-l’Achigan, Qc, J0K
3H0 or send an email at: service@motioncomposites.com. Do
not return products to our factory without our prior consent.
CONSUMER NOTICE
1 The foregoing warranty is exclusive, and in lieu of all other
express warranties, whether written or oral, express or
implied. Motion Composites shall not be liable for any
consequential or incidental damages whatsoever. By
registering your Motion Composites wheelchair, you will be
deemed to agree with all provisions of this warranty.
2 It is forbidden to alter or extend the foregoing
express warranty or to waive any of the limitations or
exclusions.
12 Particular damages
15.1 Damages requiring service by a qualified
service agent
If any of the following conditions are observed, the wheelchair
must be serviced by a qualified service agent:
Any wheel adjustment;
• Any defective ball bearings of the forks;
• Any defective ball bearings of the front wheels;
15.2 Special damages that require the return of
the wheelchair to the manufacturer
If any of the following conditions are observed, always contact
your service agent prior to sending your wheelchair for repairs
at Motion Composites.
• Part of the frame or cross brace is cracked;
• The thread of a riv nut is damaged;
• Part of the frame or cross brace is broken;
• Cross brace becomes worn;
• Problems continue to be identified after several adjustments
or repairs have been made by a qualified service agent.
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