ABOUT YOUR WATER HEATER
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on pages 15 to 24. The water heater must be installed:
by a qualified person, and
in accordance with the installation instructions, and
in compliance with Standards AS/NZS 3500.4, and either AS 5601 or AS/NZS 5601.1 as applicable
under local regulations, and all local codes and regulatory authority requirements.
The Gas installations Standards AS 5601 and AS/NZS 5601.1 place limitations on the location of a gas
water heater within a covered area. Refer to “Installation within a Covered Area” on page 17.
Warning: Temperature controllers must not be fitted to this water heater (872 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed,
because water at a temperature much higher than the controller setting can be delivered. If a solar or
Water Star water heater is installed to an existing water heater installation, then all controllers must be
disconnected and removed.
The pipe work between the solar storage tank (if one is installed) and the in-series gas booster has a
minimum recommended pipe size of DN20, MUST BE of copper or other metal material suitable for potable
water and be fully insulated in accordance with the requirements of AS/NZS 3500.4. The insulation must be
weatherproof and UV resistant if exposed. The insulation must be fitted up to the connections on both the
solar storage tank and the in-series gas booster.
Notice to Victorian Customers from the Victorian Plumbing Industry Commission. This water heater must be
installed by a licensed person as required by the Victorian Building Act 1993.
Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the
relevant Standards. Only a licensed person will have insurance protecting their workmanship for 6 years.
Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some water chemistries may have
detrimental effects on the water heater, its components and fittings. Refer to “Water Supplies” on page 11.
If you are in a known harsh water area or you are not sure of your water chemistry, have your water checked
against the conditions described on page 11.
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a manufacturer’s warranty (refer to page 39). There are a number of
factors that will affect the length of service the water heater will provide. These include but are not limited to
the water chemistry, the water pressure, the water temperature (inlet and outlet) and the water usage
pattern. Refer to “Precautions” on page 6.