Marathon Electric Water Heaters
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty for this unit given by Rheem Sales Co. Inc., a subsidiary of Rheem Manufacturing Company. No one
is authorized to make any other warranties on our behalf. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED PREVIOUSLY. RHEEM’S SOLE
LIABILITY, WITH RESPECT TO ANY DEFECT, SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE FROM WATER LEAKAGE) ARE EXCLUDED. Some states DO NOT allow limitations on how
long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply
This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
We suggest you immediately complete the information below and retain it in the event warranty service is needed. Reasonable proof of the date
of installation of your water heater may be required to establish its “in-warranty” status. Otherwise, the Effective Date of this Limited Warranty
will be the date of manufacture of the water heater plus ninety (90) days.
Rheem Sales Co. Inc., Inc. warrants its products to be free from factory defects in materials and workmanship, under normal use and
service, for the Applicable Warranty Period. At its option, Rheem Sales Co. Inc. will repair or replace the defective water heater, or defective
component part(s), in accordance with the terms of this Limited Warranty, if it fails in normal use and service during the Applicable Warranty
Period. The replacement water heater must be manufactured by Rheem Sales Co. Inc.. The replacement component part(s) must be Rheem
Sales Co. Inc. authorized component part(s). The replacement unit will be warranted only for the unexpired portion of the original unit’s
Applicable Warranty Period.
This Limited Warranty will not cover:
a) Service trips to your installation location to teach you how to install, use, or maintain this water heater or to bring the water heater installation into compliance
with local building codes and regulations.
b) Damages, malfunctions or failures resulting from failure to install the water heater in accordance with applicable building codes/ordinances or good plumbing
and electrical trade practices.
c) Damages, malfunctions, or failures resulting from improper installation or failure to operate and maintain the water heater in accordance with the manufac-
turer’s instructions provided.
d) Performance problems caused by improper sizing of the water heater or electric service voltage, wiring, or fusing.
e) Damages, malfunctions, or failures caused by operating the water heater with modified, altered, or unapproved parts installed.
f) Damages, malfunctions, or failures caused by abuse, accident, fire, flood, freeze, lightning, acts of God, and the like.
g) Tank failures (leaks) caused by operating the water heater in a corrosive or contaminated atmosphere.
h) Damages, malfunctions, or failures caused by operating the water heater with an empty, or partially empty, tank (also known as “dry firing”).
i) Damages, malfunctions, or failures caused by operating the unit at water temperatures exceeding the maximum setting of the operating, or high limit, control.
j) Tank failures caused by operating the water heater when it is not supplied with potable water, free to circulate at all times.
k) Damages, malfunctions or failures caused by subjecting the tank to pressures greater than those shown on the rating label.
l) Damages, malfunctions or failures resulting from the use of any attachment, including any energy saving device, not authorized by Rheem Sales Co. Inc..
m) Units installed outside the fifty states (and the District of Columbia) of the United States of America and the provinces of Canada without prior authorization
from Rheem Sales Co. Inc..
n) Units that have had their rating labels removed. A water heater should not be operated if the rating label is removed.
LABOR, SHIPPING, AND PROCESSING COSTS
This Limited Warranty does not cover any labor expenses for service, repairs, reinstallation, permits, or removal and disposal of the failed water
heater, or defective component part(s). All such expenses are your responsibility.
Rheem Sales Co. Inc. will pay the transportation costs for an “in-warranty” replacement water heater, or “in-warranty” replacement component
part(s), to a convenient delivery point (selected by Rheem Sales Co. Inc.) near the place the original water heater, or original component part(s),
is located. You must pay any local freight charges, including the cost of returning the failed water heater, or defective component part(s) to a
convenient shipping location (selected by Rheem Sales Co. Inc.).
Rheem Sales Co. Inc. does not authorize, recommend, or receive any benefit from any claims processing or similar fees charged by others to
process warranty claims for any Rheem Sales Co. Inc. water heater or component part(s). Rheem Sales Co. Inc. will not reimburse any party for
these, or any other, fees not specifically covered in this Limited Warranty document.
THE EFFECTIVE DATE
The Effective Date of warranty coverage (or the beginning of the Applicable Warranty Periods) is the date of installation of the water heater, if
properly documented. If you are not able to provide the documentary proof of the date of original installation, the Effective Date will be the
date of manufacture of the water heater plus 90 days.