Chapter 5: Installing the Service Appliance 100 SA-100 Planning, Installation and Administration Guide
ShoreTel 12.1 35
NOTE The SA-100 is shipped from the factory configured to use the DHCP to set
IP address. That means that unless otherwise set, the first time the unit is turned
on with an Ethernet cable connecting it to the network the unit will seek an
IP address from the DHCP server on the network.
To configure the IP address manually, you need the following:
•Valid IP address for the segment in which you want to install the SA-100.
•Computer with terminal emulation software installed.
•Null modem DB-9 serial cable.
Step 1 Connect the DB-9 serial cable to the serial port on the back panel of the SA-
100 and a computer.
Step 2 Hook up the SA-100 power cable and turn the unit and computer on.
NOTE The SA-100 performs a start-up process when it is turned on. A
sequence of numbers flash on the LED panel during start up, and a
solid LED appears when the process is complete. The process takes
about 30 seconds.
Step 3 On the computer, start a terminal emulation program and set the following
•Baud rate: 19200 bps
•Data Bits: 8
•Stop Bit: 1
•Flow control: None
Click OK. The terminal screen appears within the computer screen as shown in
Figure 5-1 Terminal Screen
Step 4 At the Login prompt, type the user ID required to enter the CLI interface and
press Enter. The default login name is admin. The Password prompt appears.
Step 5 At the Password prompt, type the password required to enter the CLI interface
and press Enter. The default password is ShoreTel. The ShoreTel command-
line interface as shown in Figure 5-2 appears.