Chapter 6: Configuring the SA-100 for Operation SA-100 Planning, Installation and Administration Guide
ShoreTel 12.1 55
•Organization: Enter the legal name of the company or organization or the
person that is requesting the certificate.
•Organizational Unit: Enter the name of the department that is requesting
•*Common Name: Enter the Fully Qualified Domain Name (FQDN) for
which you want the SSL certificate.
Note If the CSR is for a wildcard certificate, you must prepend “*.” to the
common name (e.g. *.domain.com).
Note If the CSR is for a UCC, enter one only of the domain names for
which you want the certification. You will provide additional
domain names when you order the certificate.
•Email Address: Enter an email address of the administrator who is to
handle the certificate.
Step 6 Click Create CRS. The ShoreTel system creates a CSR and a private key.
The system generates links that you can use to download the CSR and private
key. Download the CSR and private key--if required---and send them to the CA.
126.96.36.199 Uploading an HTTPS Certificate
This section describes how to upload HTTPS certificates. You can upload certificates for a
single SA-100 or for all of the SA-100 currently installed on your system depending upon
your certificate agreement. To upload HTTPS certificates, do the following:
NOTE Wildcard certificates that you upload are automatically transferred to all appliances
including units that you add to the system later.
Step 1 Launch ShoreWare Director as a user with administrator privilege. (The default
administrator, admin, cannot be used.)
Step 2 Click Administration > Platform Hardware > Voice Switches/Service
Appliances > Primary. The Primary Voice Switches/Service Appliances page
Step 3 Select an SA-100 listing and in the Quick Launch column click Launch. The
Service Appliance Conference Administration Conferences page appears as
shown in Figure 6-11 on page 53.
Step 4 Click the HTTPS tab. The HTTPS tab appears as shown in Figure 6-12 on page
Step 5 Scroll to the Upload CA-Authorize SSL Certificate section and do the following:
Step a Check the This is a wildcard certificate check box to use the certificate and
private key you are about to upload on all SA-100s on your ShoreTel system.
Step b In the SSL Certificate field, enter or browse to the path to the file that
contains the SSL certificate that you want to use. This field is required.
Step c In the Intermediate CA Certificate field, enter or browse to the path to the
file that contains the intermediate SSL certificate that you want to use.