SA-100 Planning, Installation and Administration Guide Chapter 9: Backup and Restore
To configure the SA-100 to perform automatic backups using an FTP server, do the
Make sure that the FTP server is configured to allow the SA-100 to access and write
to it.
Make sure that port 21 is open and available on the FTP server for the SA-100 to use.
Note Port 21 is often blocked.
For more information about configuring automatic backup for ShoreTel services and
devices, refer to the Voicemail Model Switches section in the ShoreTel 12.1: System
Administration Guide.
Step 1 Launch ShoreWare Director.
Step 2 Select Administration > Platform Hardware > Voice Switches / Service
Appliances > Primary. The Primary Voice Switches/ Servic Appliance page
Step 3 In the Name column, select the SA-100 that you want to configure for backup. The
Edit Service Appliance 100 page as shown in Figure 9-1 appears.
Figure 9-1 Edit Service Appliance 100 Page
Step 4 Scroll down to the Backup section and do the following:
Check the Enable Daily Backup check box.
In the IP Address field, enter the IP address of the FTP server that you want the unit
to use for backup.
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