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Version 7.0 ShoreTel Mobility User’s Guide 19
3.
Managing Calls
Using the ShoreTel Mobility Client application dialer feels the same as using your device’s dialer. Just
as before, you can put a call on hold and take another call, switch between active calls, transfer calls to
another number or your desk phone, access enterprise and cellular voice mail, and make conference
calls, as explained in the following sections:
Receiving Calls ......................................................................................................... 19
Placing Calls ............................................................................................................. 20
Ending an Active Call ................................................................................................ 22
Using Personal Dial (Dual Persona™) Mode............................................................ 22
Using Contacts and Recents to Place Calls from the ShoreTel Mobility Client ........ 23
Using the Speaker..................................................................................................... 24
Muting a Call ............................................................................................................. 24
Switching Between Calls........................................................................................... 24
Transferring Calls...................................................................................................... 24
Managing Conference Calls...................................................................................... 25
Changing the Network While on an Active Call......................................................... 26
Accessing Voice Mail ................................................................................................ 27
Making Emergency Calls .......................................................................................... 27
Receiving Calls
The main Mobility Client icon appears when you have an incoming call. You also see an icon indicating
whether the call is a VoIP or cellular call. You may also see icons for other in-call options which may be
different from your mobile device’s native dialer options.
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