Version 7.0 ShoreTel Mobility User’s Guide 27
Touch the Android back button return to the application.
Accessing Voice Mail
You can access the following types of voice mail from your mobile device:
Cellular voice mail—Voice mail for the phone number of your mobile device
Enterprise voice mail—Voice mail for your enterprise (corporate) phone number
If ShoreTel Communicator features are enabled, refer to Using Visual Voice Mail on page 64 to access
visual voice mail. Visual voice mail allows you to view all (undeleted) voice mails at a glance, and
enables you to choose which voice mail to listen to. Also see Enabling ShoreTel Communicator on
Accessing Cellular Voice Mail
To access cellular voice mail:
1. Activate Personal Dial mode. See Enabling/Disabling Personal Dial on page 23.
2. Touch and hold the 1 key on the keypad.
Accessing Enterprise Voice Mail
To access enterprise voice mail:
1. Activate Business Dial mode, if it is not already active. See Enabling/Disabling Personal Dial on
2. Press and hold the 1 key on the keypad.
If ShoreTel Communicator features are enabled, you can see and listen to individual voice mail
messages in your enterprise voice mail using the voicemail tab. Refer to ShoreTel Communicator on
To continue the call on the cellular network, drag down the notifications window and select the
ShoreTel Mobility notification.
If your call fails to connect more than once due to a weak connection, you are prompted to switch back
to cellular data.