58 ShoreTel Mobility User’s Guide Version 7.0
Select Synchronize configuration to synchronize with the ShoreTel Mobility Router.
Provisioning—You do not need to reprovision a device unless you get a new one, switch between
devices that use the same User ID, or unless your ShoreTel Mobility user account gets deleted
from the Mobility Router. After you install the ShoreTel Mobility application, you can reprovision the
device. See Provisioning on page 58 for more information.
Troubleshooting—If you have problems, you can upload various types of logs to the ShoreTel
Mobility Router. Turn Enable Logging ON and select either Upload or Send log via email. For the
type of logging to use, contact your ShoreTel Mobility administrator for advice. See
Troubleshooting on page 59 for more information.
Changing ShoreTel Communicator Settings
You can use the following ShoreTel Communicator features when they are enabled. (Refer to ShoreTel
Communicator on page 63 for more information about enable the features.
1. Select < in the upper left corner of the main screen, and then touch Settings > Advanced >
2. Enable or disable ShoreTel Communicator.
3. Touch User Name to enter a different user name or extension/ID, then touch OK.
After installing the application, you can reprovision the device. You do not need to reprovision unless
you get a new mobile device, switch between devices that use the same User ID, or your ShoreTel
Mobility user account gets deleted from the Mobility Router.
Select < in the upper left corner of the main screen, and then touch Settings > Advanced >
Provisioning. Refer to Reprovisioning on page 11 for instructions.
Table 6: ShoreTel Communicator Functions
Function Name Icon Description
Extension Assignment Provides a list of phone numbers that you can use as
alternate numbers instead of your desk phone for
routing incoming calls.
Visual Voice Mail Displays the number of voice mail messages in the
voice mailbox, and displays textual information of
messages, such as date, time and duration.
Call Handling Mode Changes t he call handling m ode on the ShoreTel
Mobilit y client .