ShoreTel Communicator for Windows Chapter 1: Introduction
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1.3.2 Hardware Requirements
Computer Hardware requirements for running ShoreTel Communicator depend on the
ShoreTel Communicator type and the use of video. Table 1-1 displays the minimum
recommended configuration for computers running ShoreTel Communicator.
1.3.3 Video Requirements
Computers configured for video calls require the following:
VGA Video: Graphic Card with 64 MB of VRAM, DirectX 9.0c-compatible
XGA Video: Graphic Card with 256 MB of VRAM, DirectX 9.0c-compatible
Video calls require the following bandwidth:
VGA: 600 kbps
XGA: 1.2 Mbps
ShoreTel Communicator Version Processor RAMa
a. Lists ShoreTel Communicator memory requirements during normal operation. When running other office applications on the PC in
addition to ShoreTel Communicator, memory recommendations are 512 MB (XP) or 1 GB (Vista).
Disk Spaceb
b. Disk space requirement is for installation on a system without .NET Framework installed previously. Once installed, ShoreTel
Communicator requires less than 100MB of disk space.
Available RAM
XP Vista XP / Vista XP / Vista
ShoreTel Communicator with
Personal Access
Pentium 3 – 800 MHz 1 GB 2 GB 1 GB 100 MB
ShoreTel Communicator with
Professional Access
Pentium 4 – 2.0 GHz 1 GB 2 GB 1 GB 150 MB
ShoreTel Communicator Agent,
Supervisor, Operator Access
(<40 extension presences)
Pentium 4 – 2.0 GHz 1 GB 2 GB 1 GB 150 MB
ShoreTel Communicator Agent,
Supervisor, Operator Access
(<500 extension presences)
Pentium 4 – 3.0 GHz 1 GB 2 GB 1 GB 150 MB
All Versions, VGA Video Dual-Core 1.6 GHz 1 GB 1 GB 1 GB 150 MB
All Versions, XGA Video Core 2 Quad 2.4 GHz 1 GB 2 GB 1 GB 150 MB
Table 1-1 Client Device Hardware Requirements
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