ShoreTel Communicator for Windows Chapter 14: Outlook Integration
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To program ShoreTel Communicator to activate the Outlook Contacts panel when you
receive a call:
Step 1 Open Options and Preferences by performing one of the following:
Select Tools -> Options from the Main menu.
Click the Application Button and select Options.
Right click the ShoreTel icon in the System Tray and select Options.
Press Ctrl+O.
Step 2 Select Outlook in the menu on the left side of the window.
Step 3 Select Open Outlook Contacts when Calls Arrive
To program ShoreTel Communicator to cache Outlook Contacts:
Step 1 Open Options and Preferences by performing one of the following:
Select Tools -> Options from the Main menu.
Click the Application Button and select Options.
Right click the ShoreTel icon in the System Tray and select Options.
Press Ctrl+O.
Step 2 Select Outlook in the menu on the left side of the window.
Step 3 Press the Import Options button on the top right corner of the panel.
Step 4 Select Enable disk caching on the Disk Cache Options panel.
Step 5 Configure other Caching parameters on the panel.
14.3 Configuring Outlook for Voice Mail
You can configure ShoreTel Communicator to integrate voice mail with Microsoft Outlook.
When you integrate voice mail with Outlook, voice messages appear in your Outlook
Inbox.
To install or uninstall Outlook voice mail integration, perform the following:
Step 1 Open Options and Preferences by performing one of the following:
Select Tools -> Options from the Main menu.
Click the Application Button and select Options.
Right click the ShoreTel icon in the System Tray and select Options.
Press Ctrl+O.
Step 2 Select Outlook in the menu on the left side of the window.
If Voice Mail Integration is installed, the Voice Mail section displays an Uninstall
button and the following text: Outlook Voice Mail Integration is installed.
If Voice Mail Integration is not installed, the Voice Mail section displays an Install
button and the following: Voice Mail integration with Outlook is not currently
installed.
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