Chapter 14: Outlook Integration ShoreTel Communicator for Windows
ShoreTel 12.3 179
Step 3 To install Voice Mail Integration, press the Install button located right of the voice
mail integration status text.
To remove Voice Mail Integration, press the Uninstall button located right of the
voice mail integration status text.
The Voice Mail integration section also provides options for handling voice mail files:
Attach Voice Mail from Message when Moved: When this parameter is selected,
moving an email from the Outlook Inbox to another folder results in the copying of the
attached Voice Message .wav file to the Outlook message file.
Delete Voice Mail from Message when Moved: When this parameter is selected,
moving an email from the Outlook Inbox to another folder results in the removal of the
attached Voice Message from the ShoreWare server.
14.4 Outlook Calendar Integration
Calendar Integration provides Outlook to use your ShoreWare call handling mode settings
to manage your appointments.
14.4.1 Installing Calendar Integration
To install or uninstall Outlook Calendar integration, perform the following:
Step 1 Open Options and Preferences by performing one of the following:
Select Tools -> Options from the Main menu.
Click the Application Button and select Options.
Right click the ShoreTel icon in the System Tray and select Options.
Press Ctrl+O.
Step 2 Select Outlook in the menu on the left side of the window.
If Calendar Integration is installed, the Voice Mail section displays an Uninstall
button and the following text: Outlook Calendar Integration is installed.
If Calendar Integration is not installed, the Voice Mail section displays an Install
button the following: Calendar integration with Outlook is not currently installed
Step 3 To install Voice Mail Integration, press the Install button located right of the voice
mail integration status text.
To remove Voice Mail Integration, press the Uninstall button located right of the
voice mail integration status text.
NOTE If the IM/Presence server that you are using is changed, to change call handling
mode in Outlook you must uninstall calendar integration, then re-install to
connect to the new IM server. Your ShoreTel system administrator will notify you if
the IM server is changed.
The Calendar integration section also provides options for handling voice mail files:
Use Outlook appointments to change Call Handling Mode: When this parameter
is selected, you can program Outlook to change your ShoreWare Call Handling
mode on the basis of appointments listed in your Outlook Calendar.
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