Chapter 4: Voice Calls ShoreTel Communicator for Windows
ShoreTel 12.3 39
Press Ctrl+Shift+O
Select Enable Extension Assignment from the Options and Preferences: Extension
Assignment panel, as described in Section A.2.5 on page 189.
The Extension Assignment option is not available until a phone number is entered into
the External Number field located on the Options and Preferences: Extension
Assignment panel.
When Extension Assignment is active, the Assignment button displays the telephone
number of the assigned device.
You specify the phone number of the assigned Extension Assignment device on the
Options and Preferences: Extension Assignment panel, as described in Section A.2.5 on
page 189.
4.2.3.3 Configuring Extension Assignment
The Options and Preferences: Extension Assignment panel specifies the Extension
Assignment device, configures other Extension Assignment settings, and activates
Extension Assignment for your extension.
Section A.2.5 on page 189 describes the Options and Preferences: Extension Assignment
panel.
4.3 Configuring Device Options
4.3.1 Handsfree Mode
Handsfree mode defines a telephone state where the phone is always off hook and the dial
tone is suppressed. This mode clears the audio path immediately at the conclusion of a call,
allowing you to initiate a call without hanging up the phone from a previous call. Although
Handsfree mode is typically used with a headset, this parameter is independent of the
active audio path.
To access the Handsfree mode activation parameter:
Step 1 Open Options and Preferences by performing one of the following:
Select Tools -> Options from the Main menu.
Click the Application Button and select Options.
Right click the ShoreTel icon in the System Tray and select Options.
Press Ctrl+O.
Step 2 Select Telephony in the menu on the left side of the window.
Step 3 Select the preferred handsfree mode option by setting Suppress dial-tone when off-
hook (headset mode for analog phones) as follows:
Check Suppress dial-tone when off-hook (headset mode for analog phones) to
enable Handsfree mode.
Clear Suppress dial-tone when off-hook (headset mode for analog phones) to
disable Handsfree mode.
Section A.2.11 on page 198 describes the Options and Preferences: Telephony panel.
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