Chapter 4: Voice Calls ShoreTel Communicator for Windows
ShoreTel 12.3 55
The Action Description section, located in the bottom half of the panel, displays
the selected action.
Step 6 If the selected action in the Action Description section includes hypertext, click the
link to display an action dialog box. Selected the desired option in the dialog box
and press the OK button.
Step 7 Press the Next button located in the bottom right corner of the Personalized Call
Handling Setup panel.
Step 8 Enter a name for the new rule in the Enter Rule Name data entry field.
Step 9 Press the Finish button located in the bottom right corner of the Personalized Call
Handling Setup panel.
The new rule appears in the Rule list of the Options and Preferences: Personalized
Call Handling panel, as shown in Figure 4-12.
To edit an existing Personalized Call Handling Rule:
Step 1 Highlight the desired rule in the rule list in the top half of the Personalized Call
Handling panel.
Step 2 Press the Modify Rule button at the top of the panel.
Step 3 Modify rule parameters, using the same steps that create a Call Handling Rule.
Figure 4-11 Personalized Call Handling Setup panel – choosing action
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