Chapter 4: Voice Calls ShoreTel Communicator for Windows
ShoreTel 12.3 71
4.7.1.2 Removing Calls from a Conference
You can remove individual call from a conference or terminate the entire conference with a
single command.
To terminate the entire conference, perform one of the following:
Press the HangUp button on the call cell.
Right click the call cell and select Hang Up
Select Call -> Hang Up from the main menu.
Click the Application Button and select Call -> Hang Up.
Press Ctrl+U
After disconnecting the call, place the device assigned to your extension on hook.
To terminate one call of the conference, perform one of the following:
Press the HangUp button on the call cell that corresponds to the party to be dropped.
Right click the call cell and select the Drop option that corresponds to the party to be
dropped.
Open the Call option from the main menu and select the Drop option that corresponds
to the party to be dropped.
Click the Application Button, open the Call Menu and select the Drop option that
corresponds to the party to be dropped.
After disconnecting the call, place the device assigned to your extension on hook.
4.7.2 Converged Conferencing
Converged Conferencing is a ShoreWare feature that supports calls with a maximum of 30
participants. The precise capacity depends on the topology of the network and the system
configuration. Individual users must be authorized to perform converged conference calls.
Consult your system administrator for capacity and authorization information.
You perform a Converged Conference call by accessing the Conference Bridge on your
system. You must have an account on the Conference Bridge to initiate a converged
conference call through that bridge. Refer to Converged Conference documentation for
instructions on conducting a converged conference call.
ShoreTel Communicator supports the initiation of a Converged Conference call through a
specified Conference bridge account. All other aspects of the call are managed through the
Conference bridge user interface.
To specify the Conference Bridge account for making Converged Conference Calls:
Step 1 Open the Options and Preferences window by performing one of the following:
Select Tools -> Options from the Main Menu.
Click the Application Button and select Options.
Right click the ShoreTel Communicator icon in the System Tray and select
Options.
Press Ctrl+O.
Step 2 Select Conferencing in the menu on the left side of the window.
Step 3 Enter your Conference Bridge user name and password in the data entry fields.
Consult your system administrator for Conference Bridge logon information.
Section A.2.14 on page 205 describes the Options and Preferences: Conferencing
panel
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