Chapter 4: Voice Calls ShoreTel Communicator for Windows
ShoreTel 12.3 81
Figure 4-27CCall Detail Viewer
Call Notes can be edited once the call has ended. The changes will only be saved locally
on the machine.
Call Notes can be manually edited in place, by checking the "Allow editing of the Call
Note" option.
The Support Info dialog displays information on : TAPI Call ID, HCALL and HLINE in
hexadecimal notation
Figure 4-28SSupport Info Dialog
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