CHAPTER
ShoreTel IP Phone 485g User Guide 51
4.
Using Voicemail
This chapter provides information about using visual voicemail on your phone or the voicemail system.
It contains the following information:
Voicemail Overview................................................................................................... 53
Using Visual Voicemail.............................................................................................. 53
Interacting with Messages in Visual Voicemail ................................................... 54
Viewing Saved Messages in Visual Voicemail.................................................... 55
Deleting Messages in Visual Voicemail .............................................................. 56
Logging in to the Voicemail System .......................................................................... 57
Logging in to Voicemail from Your Phone........................................................... 57
Logging in to Voicemail from Another Extension ................................................ 57
Logging in to Voicemail from an External Phone................................................ 58
Interacting with New Messages in the Voicemail System ......................................... 58
Using Shortcut Keys ........................................................................................... 58
Listening to, Replaying, Saving, and Deleting Messages................................... 58
Forwarding a Message ....................................................................................... 58
Replying to a Message ....................................................................................... 59
Listening to Saved Messages ................................................................................... 59
Sending Messages from Voicemail ........................................................................... 59
Leaving a Message and Using Message Options..................................................... 60
Using Mailbox Options .............................................................................................. 61
Recording Your Name ........................................................................................ 61
Recording a Personal Greeting .......................................................................... 61
Setting Your Password ....................................................................................... 62
Assigning Your Extension to a Phone................................................................. 62
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