56 Planning and Installation Guide ShoreTel IP Phone 930D
Reference Material Using ShoreTel IP930D Manager
Resetting and Factory Clearing the Base Station
Use the Reset Base page to reset the base station (allowing for firmware updates as needed on all
associated system components) or to return the base to factory default settings.
You can also perform a “Mute Clear,” which does the following:
1. Turns on DHCP.
2. Erases the DHCP cache.
3. Sets the DHCP SiteOption to the default value of 156.
4. Clears the MGCP IP cache.
5. Sets the 802.1x cached login and password to be “” and stops the 802.1x supplicant if it is running.
6. Resets the base.