Chapter 11: Planning Applications and Services Planning Fax Handling
ShoreTel 8 Planning and Installation Guide 149
Step 18Click on the site where the switch and fax server are located (i.e. either
Headquarters or Remote).
Step 19Under FAX Redirect Extension (near the bottom of the Site window), enter the
extension associated with the first port in the chain of fax server ports. (This is
the first place incoming faxes will be sent.)
Figure 11-4 Configuring Call handling mode for Busy/No Answer failover
Figure 11-5 Configuring Fax Redirect extension for primary fax server port
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