Chapter 14: Legacy Integration Voice Mail Integration
ShoreTel 8 Planning and Installation Guide 191
7, extension 0000456 is sent. If no padding is desired, the number of digits
should be set to 2. In the above example with the number of SMDI digits set
to 2 only 456 will be sent.
Step e In the Translation Table field, select a translation table. Translation tables are
created in ShoreWare Director. If you are using a translation table, make sure
the Use for Call Data and Use for MWI Data check boxes are selected. For
more information on building translation tables, see the ShoreTel 8
Administration Guide.
Step f Click Save.
14.10.3.4Digit Translation
If ShoreTel system extensions and legacy voice mail system extensions differ in length, you
need to create digit translation tables that map the ShoreTel extensions to legacy system
extensions. The digit translation tables must be added as a group of named tables from the
Voice Mail section of ShoreWare Director. For more information see the ShoreTel 8
Administration Guide.
Table 14-3 shows a digit translation table mapping shorter ShoreTel extensions to longer
legacy system extensions. For example, ShoreTel extensions in the range of 5xx will be in
the 65xx range on the PBX, and the original digit “5” will be replaced by “65.”
Table 14-4 shows a digit translation table mapping longer ShoreTel extensions to shorter
legacy system extensions. For example, ShoreTel extensions in the range of 75xx will be in
sent. to extensions in the 3xx range on the legacy voice mail system, and the original digit
“75” will be replaced by “3.”
Figure 14-3 illustrates how digit translation functions between the ShoreTel server and
legacy voice system.
To create a digit translation table, follow the procedure below:
Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not already been
expanded).
Step 3 Click on the System Parameters link to expand the list.
Extension Mapping Digit Translation Table
ShoreTel Legacy Original Digits Replacement Digits
5xx 65xx 5 65
3xx 73xx 3 73
2xx 83xx 2 83
Table 14-3 Digit Translation Mapping
Extension Mapping Digit Translation Table
ShoreTel Legacy Original Digits Replacement Digits
65 5xx 65 5
66xx 6xx 66 6
75xx 3xx 75 3
Table 14-4 Digit Translation Mapping
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