Chapter 14: Legacy Integration Voice Mail Integration
ShoreTel 8 Planning and Installation Guide 195
PBX link
14.10.4.1Creating a Trunk Group
One of the first tasks involved in configuring SMDI is to create a trunk group. The trunk
group is used to manage the individual trunk lines between the ShoreTel switch and the
legacy PBX. Instructions for creating the trunk group are provided below. For additional
details on setting up trunk groups, refer to the ShoreTel 8 Administration Guide.
To create a trunk group for SMDI trunks, follow the procedure below:
Step 1 Launch ShoreWare Director and enter the user ID and password.
Step 2 Click on the Administration link to expand the list (if it has not already been
expanded).
Step 3 Click on the Trunks link to expand the list.
Step 4 Click on the Trunk Groups link to display the Trunk Groups window.
Step 5 Select the trunk group site, and select Analog Loop Start for the type. Then
click the Go link.
Step 6 Enter a name for the trunk group in the Name field, as shown below.
Step 7 Enter a voice mail extension in the Inbound Destination field to direct
inbound calls to the ShoreTel Auto Attendant system.
Step 8 Click the Save button to store your changes.
Figure 14-6 Creating a trunk group
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