Chapter 14: Legacy Integration Voice Mail Integration
ShoreTel 8 Planning and Installation Guide 197
Step 2 Click on the name of the server (Headquarters or Remote) that will be acting as
the voice mail server for the legacy PBX.
Step 3 In the Simplified Message Desk Interface section of the Application Servers
window, click on the drop-down menu and select ShoreTel Voice Mail. A new
set of fields and menus related to SMDI appear.
Step 4 In the Trunk Group drop-down menu, select the name of the SMDI trunk
group that you created earlier. This tells the server the name of the trunk group
from which it should expect to receive voice mail calls.
Step 5 In the COM Port field, enter the numerical value (from 1-10) that corresponds
to the serial port of the ShoreTel server where you will be connecting the serial
port. (This serial port will be used to route out-of-band SMDI signaling
information between the PBX link device and the ShoreTel server.)
Step 6 The Message Desk Number, which has a range of 1-999, is optional and can be
set to the default value of 1. Check with the vendor for this value.
The Message Desk Number is used to indicate a specific system in situations
where a number of SMDI links have been daisy-chained together. This value
allows each system to known which data belongs to it. In most case this
parameter is set to 1, since only one system will be using the SMDI link.
Figure 14-8 Configuring ShoreTel voice mail server
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